Frequently Asked Questions

You may feel like HydroSilex is a bit pricey, but you will find out that HydroSilex is less expensive than your traditional products (per application). On average a 16oz bottle of HydroSilex Recharge will give you about 4 applications per bottle on a mid-size car; which is less than $9.00 per application.

HydroSilex Recharge can be used on virtually any surface. It can be applied to Paint, Vinyl, Paint Protection Films, bare metal, stainless steel, aluminum, glass, chrome, plastic, wood, fiberglass, stone, marble, tiles, upholstery, leather, automotive paint, gel coats and more.

Yes, you can use HydroSilex Recharge or Marine on matte, denim or flat finishes. HydroSilex Recharge & Marine only enhances the material you apply it too, so flats stay flat as intended, gloss surfaces become shinier. It will bring back the original colors of material whether it is plastic, vinyl, leather, rubber and more. Shiny surfaces will pop especially on dark colors, metallic paints, higher luster surfaces like chrome and more. You can also use on powder-coated surfaces. Make sure you buff in immediately with a microfiber towel and follow through with a second buff with a dry, clean microfiber towel.

While HydroSilex Recharge is known for its ability to quickly and easily clean any vehicle, HydroSilex Recharge is safe to use on household surfaces as well. We have not been FDA tested to be used on food prepping surfaces. It looks amazing on stainless steel, cabinets, back splashes, glass, mirrors, etc. as grease will wipe off easily, finger prints won’t stick, it’s not flammable and it will bring out the natural look of the materials you coat. We do however recommend that you use Marine vs. Recharge in your home.

HydroSilex Recharge creates an extremely slick surface which serves as a repellent from environmental contaminants, while providing UV protection against fading. HydroSilex Recharge won’t fully repel dust, road grime, bug or bird residues, pollen, etc. but it makes cleaning them off easier afterwards.

Yes, HydroSilex can freeze. You want to make sure you store your products in a climate-controlled environment to prevent freezing.

HydroSilex is environmentally friendly and non-toxic. They contain no harsh acids or heavy solvents and are eco-friendly for rinsing in drains.

Detailed instructional videos can be found here. 

Please find the following SDS sheets below for your convenience.

SDS Recharge

SDS Rewind

SDS Silica Soap

SDS Marine

SDS Slick

SDS RhinoPro

TDS RhinoPro

SDS Hand Sanitizer

Yes, Recharge is safe to use in auto body shops. Our product is a Silica Dioxide based product not Silicon based.

Yes, HydroSilex Recharge and Marine can be applied to a surface that is professionally ceramic coated and used as a maintenance product to help maintain the coating.

We prefer to offer our products directly to the consumer. Please be advised if you buy from an unauthorized reseller or third-party marketplaces, we do not accept any returns or refunds. We ship directly from our warehouse in Lancaster PA. We do sell on Amazon & eBay but make sure you are purchasing directly from HydroSilex LLC to guarantee it is our product.

HydroSilex Recharge can last from 6-8 months but will last indefinitely longer if used routinely as it was designed. Apply 2-3 layers of Recharge (waiting 5-7 days between each application) for maximum results. The product is designed to be layered, so the more often it is used, the longer the durability and effect.

HydroSilex Recharge is not flammable. You can use it on any surface from grills, engines, stoves, etc.

Yes, you can. We recommend that you use Marine on your carpets, carseats, leather, etc. Marine is a higher concentration and will give better results on these surfaces.

HydroSilex Recharge was designed to be continually used for maintenance and to have the ability to be layered. Which means that the product can be applied and will add an additional layer to the existing Recharge layer on the surface with each use. It is recommended to allow 5-7 days between applying each layer. You can reapply however often you feel the need making sure you wait the 5-7 days between each application.

By design, HydroSilex Recharge gives instant hydrophobic effect upon contact. Although it is engineered to be applied dry, the surface can be exposed to water immediately. Yes, HydroSilex Recharge creates a slick surface that is extremely hydrophobic and thus creating a self-cleaning surface that requires less maintenance than a normal surface.  

HydroSilex Marine is a higher concentration for a more porous surface such as a gelcoat.

Yes, you will want to remove any wax or other contaminants before applying HydroSilex Recharge. We recommend that you use HydroSilex Rewind to remove any previous wax, grease or contaminants.

HydroSilex Marine can last from 6 to 8 months; but will last indefinitely longer if used routinely as it was designed. You will also want to start with a good base of 2-3 layers waiting 5-7 days between each layer to make sure all pores of the surface are covered.

Yes, HydroSilex provides protection against oxidation and fading from UV exposure. It will not correct previous oxidation or fading but it will help prevent further oxidation or fading. We recommend having any oxidation or fading corrected before applying Recharge or Marine.

We recommend that you apply 2 layers if this is your initial or first time applying (waiting 5-7 days between each application) for a strong base coat if you do not have a professional ceramic coating. After your initial application you can reapply at your leisure. However, we recommend reapplying a layer at least every 3-4 months for continuous protection and easy cleaning. You may find that you need to reapply to your windshield every 1-2 months due to the abrasion from the windshield wipers. HydroSilex Recharge is designed to be layered, the more the better.

No, you do not need to use Rewind before each application, but we recommend using Rewind to ensure a good covalent bond/clean substrate before your initial application to remove any previous wax, grease or other contaminants. Rewind is also a great prepping product. You will want to wash with Silica Soap after using Rewind, then dry the surface before applying Recharge.

You will use 1oz of Silica Soap per wash bucket or foam cannon and top with warm water. Wash car as normal with a foam cannon or by hand using a sponge and dry the surface with a clean microfiber towel.

HydroSilex works great on all paint colors, metallics and more!

HydroSilex does not remove water spots. If your surfaces have water spots or paint imperfections, HydroSilex Recharge will enhance these imperfections and show them immediately. We recommend removing the water spots and correcting the paint imperfections.

1. Spray an even mist onto a clean, dry, cool surface. One small panel/section at a time.

2. Immediately buff with a clean microfiber towel in a waving motion.

3. Follow up with a second light buff using another clean microfiber towel in a waving motion.

1. Spray an even mist onto a clean, dry surface.

2. Use high quality clean microfiber towels and buff free of residue.

1. Use 1oz of Silica Soap per wash bucket or foam cannon and top with warm water.

2. Wash car as normal with a foam cannon or by hand using a sponge and dry the surface with a clean microfiber towel.

1. Spray an even mist onto a clean, dry, cool surface. One small panel/section at a time.

2. Immediately buff with a clean microfiber towel in a waving motion.

3. Follow up with a second light buff using another clean microfiber towel in a waving motion.

1. Clean the tire thoroughly with HydroSilex Rewind or a high quality tire cleaner. 
2. Apply Slick to an applicator. 
3. Wipe on evenly. 
4. Smooth down any streaks or drips. 
5. Allow to dry 30 mins before using vehicle. Allow 24 hours to dry before driving in rain. For ultimate gloss and shine, apply 2 coats.

Yes, we recommend that you prep the surface before applying HydroSilex. Depending on the type of surface, the prep work will vary. If you are applying Recharge to a surface that had wax or other coatings on you will want to prep with Rewind & Silica Soap; then dry and apply Recharge. For other surfaces you will want to make sure they are free and clean from any contaminants and then apply Recharge or Marine to the surface.

You can use HydroSilex Rewind to remove Recharge.

We recommend that you wait 14 days if it was baked or 30 days if it was air dried.

Yes, HydroSilex is a multi-surface friendly product that can be used on almost any surface, including vinyl wraps and clear bras; giving you the benefits you have seen in our videos.

No, you do not want to apply Recharge over wax. Recharge is designed as a replacement for traditional waxes and sealants. Our recommendation is to apply Recharge as the sole product and not in conjunction with a wax or sealant. Those products will not add any additional benefits and can interfere with the features of Recharge. For automotive paints, if the vehicle requires claying or Rewind, removing the contaminants will help create an even slicker surface when using Recharge.

1. Apply to a clean, cool, dry surface, clear from any wax or sealant residue. 

2. Apply to one panel/section at a time. Always use a waving motion when buffing. 
3. Do not allow Recharge or Marine to self-dry on the surface. 
4. You can apply Recharge to all surfaces on the vehicle; paint, windows, tires, headlights etc. 
5. You can apply Marine to all exterior surfaces of the vessel; paint, gel coat, windshield, vinyl, brightwork etc. 
6. Do not spray product excessively onto surface, e.g. 3-6oz Recharge per standard sized car. 32 oz Marine will do approximately 3 coats per 20-25’ vessel. 
7. Clean wipers from any overspray. 
8. Always use clean, dry microfiber towels only! 
9. Do not apply in direct sunlight, strong winds or extreme heat. 
10. Store product in a climate-controlled environment.
11. Apply 2-3 layers of Recharge (waiting 5-7 days between each application) for maximum results.

Yes, HydroSilex Recharge is great for use on paint protection film as those products do not have built in protection against UV exposure. It will help keep those surfaces easy to clean by creating a slick barrier, without the common build up by the waxes and sealants on the edges of the film.

Yes, HydroSilex is a multi-surface friendly product that can be used on almost any surface, including vinyl wraps; giving you the benefits you have seen in our videos.

Orders in the US are delivered within 3-5 business days. International orders can take up to 15 days. Hawaii, Alaska & Puerto Rico take 5-7 business days.

Yes, we do ship internationally. Additional fees, such as import taxes, duties and related customs fees may apply for international orders and we are not responsible for such fees.

Unfortunately, please note that we are only able to make changes to your order details such as shipping address/contact info. If you ordered the wrong items and your order has not yet been fulfilled we can cancel it so that you are able to place the correct order. You must contact us at info@hydrosilex.com or 1-800-918-6538 to make changes. Please have your current order number handy when you call or include it in the email.

We adhere to the highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL, which is widely used for more secure processing of online payments. Your credit card information is used automatically to complete the requested transaction and is not stored or viewed by us.

We always try our best to serve our customers with the best quality products. However, there might be several factors which result in your products to be damaged. If you have received a defective or a damaged product, please contact us or write to us at info@hydrosilex.com. Let us know the problem and don’t forget to attach a photo or video so we can address the issue clearly. Once we receive your email and verify the issue, we will get a replacement sent to you right away.

Yes, we offer a 14 day money-back guarantee on our 16oz bottle of HydroSilex Recharge. If for any reason you are not completely satisfied, return your product for a full refund less shipping fees. Product must be returned within the 14-day period.

To learn more about our exchange and return policy, please Click Here to visit our store policies pages.

You can track your order using the tracking number that was sent to you via email when your order shipped. After an order has been placed, it is immediately sent to our Lancaster PA based fulfillment center. We usually ship orders within 24 business hours (this can vary around holidays). Once the order is fulfilled, you will receive a tracking number via email. If you have any question regarding your order status or delivery status please feel free to contact us at any time using our email info@HydroSilex.com or call us at 1-800-918-6538 where a Customer Service Representative will be more than happy to help.

Important: Unfortunately, we cannot be held responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after ordering. Costs to reship the package will be invoiced to the customer. We are also not responsible for failed deliveries due to the addressee not being home during the time of delivery.

There could be a few reasons why a person may not receive a confirmation email. For example: Do we have an email on file from your purchase? And/or the correct email? Have you checked your spam folder for our emails? If you entered an email upon purchase, please email us at info@hydrosilex.com with your correct email address so we can validate your email and resend your confirmation.

Yes, you must email verification to info@hydrosilex.com and upon validation you will be given a discount code.

We apologize and wish we could be of further assistance with Amazon order. Amazon handles our fulfillment and their protocol is to have the customer contact them at 1(888)280-4331 so they can verify the buy and start the replacement process. Please reach out to Amazon and they will resolve this matter for you.

Join the HydroSilex team! HydroSilex offers a great opportunity for professional detailers, shops and online stores to become resellers or distributors of HydroSilex. Increase your profitability with our products. The success of becoming a reseller or distributor has been proven by those who have joined the HydroSilex Team. This offer is not made available to just anyone, certain requirements do apply to become a reseller or distributor. If you would like to carry our products, click on our Distribute tab on our menu and submit your request.

Join the HydroSilex team! HydroSilex offers a great opportunity for professional detailers, shops and online stores to become resellers or distributors of HydroSilex. Increase your profitability with our products. The success of becoming a reseller or distributor has been proven by those who have joined the HydroSilex Team. This offer is not made available to just anyone, certain requirements do apply to become a reseller or distributor. If you would like to carry our products, click on our Distributor tab on our menu and submit your request.